Privacy policy

Caristeo’s privacy policy is described below.


The Editor: Caristeo, which publishes the online public communication services.
The Site:, all the sites, Internet pages and online services offered by the Editor.
The User: The person using the Site and the services.

Nature of the collected data

In the course of using the Sites, the Publisher may collect the following categories of data about its Users:

Data transmitted directly: identity data
These data are those that you transmit to us directly, via a contact form or by direct contact by email.
The fields “name” and “email” are mandatory in the contact form.

Data collected automatically: connection data
During your visits, we may collect “web analytics” type information relating to your browsing, the duration of your visit, your IP address, your browser type and version. The technology used is the cookie.

Communication of personal data to third parties

No disclosure to third parties

Your data will not be disclosed to third parties. However, you are informed that your data may be disclosed in application of a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority

Prior information for the communication of personal data to third parties in case of merger / absorption

Prior information and opt-out possibility before and after the merger / acquisition

In the event that we become involved in a merger, acquisition or other form of asset transfer, we undertake to ensure the confidentiality of your personal data and to inform you before they are transferred or subjected to new confidentiality rules.

Purpose of the use of the personal data collected

The data you provide directly to us are used for the purpose of contacting you again and/or in the context of the request you make to us. The “web analytics” data are collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, the consultations and the possible errors in order to constantly improve the users’ experience. This data is used by Caristeo, responsible for data processing, and will never be transferred to a third party or used for any other purpose than those detailed above.

Aggregation of data

Aggregation with non-personal data

We may publish, disclose and use Aggregate Information (information about all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or referred to) and Non-Personal Information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.

Aggregation with Personal Data available on User’s Social Accounts

If you connect your account to an account on another service for the purpose of cross-mailing, that service may share your profile information, login information, and any other information you have authorized to be shared with us. We may aggregate information about all of our other Users, groups, and accounts with the personal data available about the User.

Collection of Identity Data

Free consultation

Consultation of the Site does not require registration or prior identification. It can be carried out without you communicating any personal data about yourself (name, first name, address, etc.). We do not record any personal data for the simple consultation of the Site.

Collection of identification data

Use of the user’s identifier only for access to the services

We use your electronic identifiers only for and during the execution of the contract.

Collection of terminal data

Collection of profiling data and technical data for the purpose of providing the service

Some of the technical data of your device is collected automatically by the Site. This information includes your IP address, Internet service provider, hardware configuration software configuration, browser type and language… The collection of this data is necessary for the provision of the services.

Collection of technical data for advertising, marketing and statistical purposes

The technical data of your device are automatically collected and recorded by the Site, for advertising, commercial advertising, commercial and statistical purposes. This information helps us to personalize and continually improve your experience your experience on our Site. We do not collect or store any data
We do not collect or store any nominative data (name, first name, address…) that may be attached to a technical data. The data collected may be resold to third parties.


Cookie retention period

In accordance with the recommendations of the CNIL, the maximum duration of conservation of cookies is 13 months after their first deposit in the User’s terminal, as well as the duration of the validity of the User’s of the User’s consent to the use of these cookies. The lifetime of cookies is not extended each visit. The User’s consent must therefore be renewed at the end of this period.

Purpose of cookies

Cookies may be used for statistical purposes, in particular to optimize the services provided to the User, based on the processing of information concerning the frequency of access, the personalization of the pages and the operations carried out and the information consulted. You are informed that the Publisher may place cookies on your terminal. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation of the consultation…) that we can read during your subsequent visits.

User’s right to refuse cookies

You acknowledge that you have been informed that the Publisher may use cookies. If you do not wish to have cookies used on your device, most browsers allow you to disable cookies by going through the through the settings options

Retention of Technical Data

How long we keep technical data

Technical data is kept for the time strictly necessary to achieve the purposes mentioned above.

Retention period for personal data and anonymization

No data retention

We do not keep any personal data beyond the time you connect to the service for the purposes described in these GTU.

Data deletion after account deletion

Means of data purging are set up in order to provide for the effective deletion of data as soon as the retention or archiving period necessary for the achievement of the determined or imposed purposes is reached. In accordance with the law n°78-17 of January 6, 1978 relating to data processing, the files and freedoms, you have moreover a right of suppression on your data which you can exert constantly by taking contact with the Editor.

Deletion of data after 3 years of inactivity

For security reasons, if there is no activity on your account for a period of three years, you will receive an e-mail inviting you to report it as soon as possible, otherwise your data will be deleted from our databases.

Account deletion

Deletion of the account on request

The User may delete his or her Account at any time, by simple request to the Publisher.

Deletion of account in case of violation of the GTU

If you violate any provision of the GTU or any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict your use of and access to the Services, your Account and all Sites at its sole discretion without prior notice.

Indications in case of a security breach detected by the Publisher

Information to the User in case of a security breach

We undertake to implement all appropriate technical and organizational measures to ensure a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data.

In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to:

  • Notify you of the incident as soon as possible;
  • Examine the causes of the incident and inform you of them;
  • Take the necessary measures within the limits of reasonableness in order to mitigate the negative effects and prejudices that may result from the said incident.

Limitation of liability

In no event shall the undertakings set forth in the above point regarding notification of a security breach be construed as an admission of fault or liability for the occurrence of the incident in question.

Transfer of personal data abroad

No transfer outside the European Union

The Publisher undertakes not to transfer the personal data of its Users outside the European Union.

Changes to the GTU and Privacy Policy

In the case of a change to the GTU we will not lower the level of privacy substantially without first informing the individuals concerned.

We undertake to inform you in the event of substantial modification of the GTU, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

Applicable law and remedies

Arbitration Clause

You expressly agree that any dispute that may arise as a result of these GTU, including its interpretation or performance, shall be referred to arbitration subject to the rules of the mutually agreed upon arbitration platform, which you shall adhere to without reservation.

Data Portability

Data Portability

The Publisher undertakes to offer you the possibility of having all your data returned to you on request. The User is thus guaranteed a better control of his data, and keeps the possibility of re-using them. This data must be provided in an open and easily reusable format.